Microsoft has announced the full restoration of its services following a widespread global outage that disrupted businesses, public institutions and individual users across several countries.
The technology giant confirmed on Saturday that it had resolved the technical problem responsible for the disruption, restoring access to all affected customers and regions.
In a statement posted on X, the company said it had completed efforts to tackle the underlying issue and normalise its services.
“We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions,” Microsoft said.
The development brings an end to an outage that began on Thursday and affected Microsoft products in at least 74 countries and territories across Africa, Asia, Europe and the Americas, according to internet monitoring platform Downdetector.
Among the affected services were Outlook, Microsoft’s email platform, Teams, its workplace communication application, and Copilot, its artificial intelligence assistant.
Microsoft had earlier announced a broad recovery on Friday, attributing the disruption to a technical problem involving increased demand on its infrastructure.
The company also ruled out a cyberattack or problems involving artificial intelligence agents as the cause of the incident.
The outage disrupted access to essential digital tools used by businesses, government institutions and individuals worldwide, prompting concerns over the reliability of cloud-based services.
Microsoft’s latest announcement indicates that services have now been restored to customers who were still experiencing difficulties.