In a groundbreaking move, Sterling Bank has announced the elimination of transfer fees on all local online transactions, making it the first major Nigerian bank to do so.
This decision, effective immediately, reaffirms the bank’s commitment to customer-centric banking and values-driven approach.
According to Obinna Ukachukwu, Sterling Bank’s Growth Executive in charge of Consumer and Business Banking, “We believe access to your own money shouldn’t come with a penalty. This is more than a financial decision—it’s about redefining banking to put customers first.”
Key Benefits:
– Zero Transfer Fees: Sterling customers will no longer be charged for local transfers conducted via the bank’s mobile app.
– Relief for Individuals and SMEs: This initiative is expected to bring significant relief to individuals and small business owners who conduct frequent transactions.
– Customer-Centric Banking: Sterling Bank’s decision demonstrates its commitment to putting customers first and providing fair and inclusive banking services.
Ukachukwu emphasized that this move is not just a competitive strategy, but a bold statement of the bank’s belief in the future of Nigeria.
“We’re not yet the biggest bank in Nigeria, but we’ve been the boldest. Sterling fearlessly believes in the future of Nigeria, and this is us backing Nigerians with more than words.”