MTN Group, a leading telecoms company, has reported a cybersecurity incident that resulted in unauthorized access to the personal data of some customers in selected markets.
The company assured stakeholders that its core infrastructure, including network, billing, and financial services platforms, remains secure.
Incident Response
MTN activated its cybersecurity response procedures, informing law enforcement agencies and relevant authorities in affected countries. The company is working closely with them to support ongoing investigations.
Customer Safety
MTN emphasized the privacy of information as a top priority and urged customers to remain vigilant. The company recommended standard security practices, including:
– Setting strong passwords
– Avoiding suspicious messages
– Enabling multifactor authentication
– Keeping apps and devices updated
Investigation
The company stated that there is currently no indication that customers’ accounts or mobile money wallets were directly compromised. MTN is committed to safeguarding system integrity and customer trust.